Pricing
* Plugin updates and support are provided for the duration of your current subscription.
Frequently Asked Questions
Q. Is WP Livestream a streaming platform?
No. WP Livestream is not a video host or a streaming platform. In order to use WP Livestream, you must use one of our supported livestream platforms. WP Livestream’s goal is to be a set-it-and-forget-it solution that will automatically embed your livestream on your WordPress website.
Q. Do you offer a trial?
A. We offer a demo so that you can fully test out WP Livestream for yourself. Go to https://demo.wplivestream.com to create your demo.
Q. Do I get updates for the plugin?
A. Yes! Automatic updates are available to all users with a valid license key.
Q. Will my website visitors need to manually refresh their browser window?
A. Yes. Currently, if a user visits your website before your live stream is detected, they will have to refresh the page in order to see the stream. We are looking into an option to automatically do this for the user – stay tuned!
Q. How long does it take for the plugin to detect my live video?
A. It can take up to 3 minutes from the time that you go live for WP Livestream to detect your stream. We recommend starting your live streams at least 5 minutes before the actual show start. Customers usually use a countdown video or a placeholder slide during this period.
Q. Can I use this for multiple simultaneous streams?
A. Currently, WP Livestream is designed to work with one stream/one platform at a time. However, we have added this to our feature list for an upcoming version.
Q. Is live chat supported as well?
We currently support chat integration with YouTube, Vimeo and Twitch.
Facebook does not currently allow you to embed the chat.
Long-term, we are working on a custom solution that will work with all of our supported platforms. We do not currently have an ETA for that release.
Q. Is WordPress Multisite supported?
A. Yes. WordPress Multisite is supported in our Professional (3 site limit) and Developer (unlimited sites) plans.
Q. Do you have a refund policy?
A. Yes, we do! We firmly stand behind the quality of our product and will refund 100% of your money within 30 days of your initial purchase if you are unhappy with the plugin. We do not offer refunds on license renewals. Click here to read our complete Refund Policy.
Q. Do I need to renew my license?
A. Your license key is valid for one year from the purchase date. You need an active license key for continued access to plugin updates and support. Your subscription will automatically renew each year unless you cancel.
Q. Do you offer support if I need help?
A. Yes! Top-notch customer support is key for a quality product, so we’ll do our very best to resolve any issues you encounter via our support page.
Q. Do you have a public roadmap?
A. Yes! Our public roadmap can be located here. You can see what we’re working on, vote on what matters to you, and leave feeback.
Have another question?
Need more information before purchasing? We’re happy to answer.